Privacy Policy

Effective Date: Please refer to the latest version published on this page.

At Synergy Enterprises, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit an enquiry, or communicate with us regarding our real estate and property consultancy services.

1. Information We Collect

When you interact with our website or contact us, we may collect information such as:

• Full name
• Mobile/telephone number
• Email address
• City or location
• Property requirements
• Preferred property type
• Budget range
• Investment or business-use requirements
• Information submitted through enquiry forms
• Information you provide through WhatsApp, phone calls, or other communication channels

We may also collect limited technical information such as browser type, device information, IP address, pages visited, and website interaction data for website operation, analytics, and advertising measurement.

2. How We Use Your Information

We may use the information collected to:

• Respond to your property enquiries
• Understand your property requirements
• Provide information about residential and commercial property opportunities
• Arrange property consultations or site visits
• Contact you regarding properties or services relevant to your enquiry
• Improve our website and services
• Measure and improve our marketing and advertising campaigns
• Maintain records of enquiries and communications
• Comply with applicable legal and regulatory requirements

3. Communication

By submitting your contact information through our website or enquiry forms, you may be contacted by Synergy Enterprises regarding your enquiry.

Depending on your enquiry and the property you are interested in, communication may take place through:

• Phone calls
• WhatsApp
• SMS
• Email

You may request that we stop contacting you for marketing purposes at any time.

4. Sharing of Information

We do not sell your personal information.

We may share relevant information with third parties where reasonably necessary to respond to your enquiry or provide the requested property information. This may include property developers, project representatives, service providers, technology providers, advertising platforms, or other parties involved in facilitating your enquiry.

We may also disclose information where required by law, regulation, legal proceedings, or governmental authorities.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality
• Understand website traffic and visitor behaviour
• Measure advertising performance
• Provide relevant advertising and remarketing
• Improve our marketing campaigns

Third-party services such as Google Ads, Google Analytics, Meta, or similar advertising/analytics platforms may use cookies or other technologies in accordance with their respective privacy policies.

6. Data Security

We take reasonable technical and organizational measures to protect the personal information collected through our website and business operations.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, maintaining business records, complying with legal requirements, and resolving disputes.

The retention period may vary depending on the nature of the information and the purpose for which it was collected.

8. Your Choices

You may contact us to:

• Request information about the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of information where applicable
• Withdraw consent for certain communications
• Opt out of marketing communications

Some information may need to be retained where required by law or for legitimate business purposes.

9. Third-Party Websites

Our website may contain links to third-party websites, property projects, developers, payment services, social media platforms, or other external websites.

Synergy Enterprises is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

10. Children's Privacy

Our website and services are intended for adults and are not directed toward children. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, or applicable legal requirements.

Any updated version will be published on this page with a revised Effective Date.

12. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us: